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Delivery Information

WHERE WE DELIVER

We deliver our Primrose Herd pork to all mainland UK and Isle of Wight addresses. If you wish to order meat for delivery to another location please contact us on 01209 821408 or by email [email protected]

WHAT WE CHARGE

Our standard delivery charge is £5 but is free on all orders over £100.

DELIVERY DAYS

All orders are sent by APC courier and will be delivered to your door. We deliver orders as promptly as possible, usually within 7 days, or closest to your requested day if you leave us a comment when ordering. You will receive an email to notify you when your meat is on route. If you have any questions or concerns about a late or urgent order, please contact us and we'll resolve this as promptly as we can.

If there is no one there to receive your delivery, APC can leave the order in a pre-selected place or with a neighbour. You are able to track your order through the APC website and we will email the consignment number to you as soon as the order has been despatched. It is possible to arrange delivery to a different address such as workplace or a holiday home. Our meat can also be sent as a gift and can enclose a personal message.

Primrose Herd meat is despatched fresh and is individually cut for each order. We use technologically advanced packaging which maintains the temperature of goods for up to 2 days. All our parcels are delivered within 24 hours of leaving our premises and will not have exceeded a safe temperature.
Once you have received the delivery it is your choice to keep the goods in the fridge, freeze them or consume on the day of arrival.

CAN I COLLECT MY ORDER IN PERSON ?

You are welcome to collect your order from our butchery in Newham. Please call or email us to arrange a pick-up time as we are a working butchery and require advanced notice.

ORDERING

Orders can be placed by either completing the online checkout process or by telephone on 01209 821408.

Orders can also be taken in advance - just enter the date of delivery at the checkout.

You can also place an order online or over the phone for collect at Helston Farmers Market.

Payment

Payment is taken by credit or debit card at the time of ordering. We do not accept American Express cards. We can accept payment by cheque but we cannot despatch the order until the cheque has been cleared by our bank.

You will find a detailed invoice with your order.